We thought we were just having our annual boiler service and all would be OK but the new engineer, Graham spotted a very serious problem that needed resolving urgently. He explained it very clearly, sourced the part and fitted it very quickly so now we have hot water again and my son no longer has an excuse not to shower! Thank you for your quick, efficient work in getting it organised and to Graham for a very thorough and clean job. We have used Westalls for years now and have always been impressed with your service.