We moved to Newcastle over six years ago and on and off we have had problems with our Megaflow Heatrae Sadia cylinder. Westalls came warmly recommended. It was refreshing to have Neil Livingstone turn up and recognise the problem instantly. It required a 2nd visit to correct a faulty initial installation. It is good to feel confident that one is in the hands of a professional who does know what he is talking about. Thank you!