• Had the same experienced plumber out twice this year to solve some plumbing & heating issues, job well done.

    Job Well Done

  • A timely, high quality service from a knowledgeable and efficient team. We are delighted with our solar panels.

    NS – Haltwhistle

  • The standard of workmanship including tidiness was exemplary, both the plumbing and electrical installation work was first class. The support from the installer during the pre award discussions and clarifications, and during and after the work was completed was also first class and again could not have been better. Whilst the work could probably have been done a little cheaper by others the quality and the end result was unmatchable in my opinion. The quality of the products installed was also the very best and the integration of Heat Pump, Solar panels, battery to give the optimum heat savings was excellent.

    AB – Morpeth

  • Grateful thanks to all your staff who worked in our home who provided an excellent service, were polite, knowledgeable and shared information. They were a great team and we would certainly recommend your services.

    EC – Bardon Mill

  • We would like to thank all the Westall team who have just installed our air source heat pump / solar panels. Every single one of them were efficient, diligent, courteous and considerate. We appreciated that they left everything neat and tidy at the end of each day.

    SJ – Hexham

  • Can I take the opportunity to say how nice the man was who came and carried out the work. He was very professional and patient and so respectful.

    I was working from home, and he just got on with things and it was a pleasure having him in our home.

    SO – Hexham

  • With reference to the work done in our house by Michael Thorman recently. I would like to say that he worked carefully, courteously, considerately and with great competence.

    He has enhanced Westall’s reputation.

    DG – Hexham

  • I just wanted to record my thanks to the Westall’s team for coming to our rescue last week.

    Sadly our boiler failed Graham’s annual service last Monday, both Graham and Ian beforehand have nursed along for a few years now. (I can’t complain as it has lasted 33 years following installation in 1986 by Colin Armstrong.)

    Bob came along to quote for a new replacement boiler and he obviously worked late into the night to complete the estimate, which I accepted and paid my deposit early on Tuesday morning.

    I must make special mention of Graham who installed the new boiler, his work ethic and professionalism is fantastic. In fact all of the Westall’s team who at some point attended and supported Graham were a real credit to the business.

    The urgency was that my son’s wedding was last weekend and we had family arriving to stay with us. Thankfully due to your great team’s efforts my 2 year old grandson and my 90 year old mother in law had some heating in the house over the weekend.

    I would be grateful if you please will please pass on our thanks to all the Westall’s team who worked on installing our new boiler. My thanks again

    EL – Hexham

  • In my working life I have carried out many building and shopfitting contracts in the UK, I am therefore well qualified to recognise whether a plumber is good or not so good.

    Your plumber (Mel) started and finished work on time, was methodical throughout, and left a clean and tidy site. I have no hesitation in saying that he was professional in every sense of the word, matching the supporting staff at Westalls.

    My thanks for an excellent service.

    MH – Bardon Mill

  • We woke up to find that the hot water system had failed. We were able to get an engineer the same day at a time to suit us. Graham managed to fit us in as last appointment. It wasn’t possible to finish the job that evening but Graham returned first thing the following day to fit a new pump. Great job, no mess, kept us informed all the way. Well done.

    ME – Acomb