• We thought we were just having our annual boiler service and all would be OK but the new engineer, Graham spotted a very serious problem that needed resolving urgently. He explained it very clearly, sourced the part and fitted it very quickly so now we have hot water again and my son no longer has an excuse not to shower! Thank you for your quick, efficient work in getting it organised and to Graham for a very thorough and clean job. We have used Westalls for years now and have always been impressed with your service.

    CH – Hexham

  • We moved to Newcastle over six years ago and on and off we have had problems with our Megaflow Heatrae Sadia cylinder. Westalls came warmly recommended. It was refreshing to have Neil Livingstone turn up and recognise the problem instantly. It required a 2nd visit to correct a faulty initial installation. It is good to feel confident that one is in the hands of a professional who does know what he is talking about. Thank you!

    SN – Newcastle upon Tyne

  • I’d like to say a big thank you to Graham for coming out to check our gas supply for us. The heating and hot water went off and I was unable to figure out why. We live at the top of a very rough track and the conditions were poor when he came out, he couldn’t get his van up to us as it was so icy so he left it at the bottom and walked up to sort the issue for me. I have a baby and young child so am so grateful he went the extra mile to ensure I had heating! I can’t fault Westalls at all, Graham was here within an hour of me contacting them. I will definitely be using your services again in the future! Thank you

    AM – Hedley

  • I would just like to say thanks to Graham for sorting out our boiler problem quickly and efficiently. I was fantastic to get our heating back on in the middle of this snowstorm. Thanks again

    SC – Hexham

  • I would just like to say thank you for your services, your employees are always prompt and professional. I have needed quick repairs to my business properties and you have always been very helpful it means a lot, I would not hesitate to recommend your company. Thanks to all!

    JR – Haltwhistle

  • Thanks very much for the swift and professional response from everyone we met at Westalls last week, made a huge difference and kept a 98 year old lady very happy that she wouldn’t have to leave home while it was all fixed.

    EL – Riding Mill

  • J P Westall have done several jobs for us recently – supplying and fitting a new gas fire, also servicing and repairing our gas boiler – and on each occasion we have been really pleased with the quality of workmanship, punctuality and efficiency. We thoroughly recommend them.

    PJC – Gosforth

  • Westalls are the cleanest, tidiest tradespeople we have ever had in the house. Over the years they have done several quite big and potentially messy central heating and cooker jobs for us and, apart from the fact that everything works perfectly after they’ve gone, you would never know they had been in the house at all!

    MCB – Keenley

  • Well done all of you involved in servicing my oil-fired boiler, especially Robert, Gavin & Sam. They were all smiling and naturally polite and solved problems I had been seeking advice on for the last few years.

    Well done and thank you. Please come again and be my chosen plumbers and heating engineers.

    Best wishes and thanks to all

    PZ – Allendale

  • We were delighted with the service we received when our boiler was serviced. Thank you.

    MHB – Steel