• I just wanted to say ‘thank you’ for arranging the repair to the church heating system so quickly. I also wanted to say that I was particularly impressed with Gavin and Kevin. They were quick, efficient, neat and courteous and that means a lot to us.
    Many thanks

    GB – Minsteracres

  • A very thorough service of the Aga, carried out efficiently and leaving no aftermath. We are confident we are in safe hands!

    Larkin

  • I would like to let you know that we were impressed by the hard work and friendly efficiency of the installers. They were scrupulous in tidying up afterwards and helpful in explaining the operation of the boiler.

    CL

  • Simon has been coming to us for over 10 years and is always on time, very amenable and tidy.

Oil burning Aga’s have little quirks (normally fuel related) and Simon has always been able to correct any problems that arise, sometimes over the phone.

    LL

  • I would like to say how grateful I was to the young man, Bob, who carried out the plumbing part of the work for us. He worked extremely late to ensure that everything was in full working order before he left. A very satisfied customer!

    KB – Corbridge

  • I am happy to provide excellent feedback for the repair and response to our callout in June this year.  Your response was great – someone to answer the phone straight away and  inform us when you could attend. Although you were busy you were able to send someone out to take short term action to limit the damage when water was leaking beneath our bathroom floor.  The person who came out managed to diagnose the problem quickly.

    The full repair was done when a plumber could get to us, within 48 hours and the job was done very well, no mess left behind, our toilet had to be moved and re-sited and all the resealing etc. is perfect.  The cost of the repair is very reasonable too.

    KR

  • I would like to take the opportunity to express my gratitude for the prompt service and repair to our oil fired boiler. We had just moved into the property to dicover the boiler was not working and found ourselves with no hot water.

    I was pleased with the promptness with which you were able to send an engineer to the property and their efficiency not only in identifying and repairing the defects but in servicing the boiler at the same time.

    In my previous property location I have either struggled to find a suitable engineer or one that could attend the same week and have known engineers attend and perform the repair but then inform me that I would have to book a separate time and date for a service.

    It was a refreshing change to actually find tradesmen willing and flexible enough to do the whole job required.

    Thank you

    IF – Broadpool, Slaley

  • To all the smashing lads who have worked so hard to get the work done on my house while I was in hospital, THANK YOU SO MUCH! Thanks for clearing up too, you’re really worth your weight in gold.

    SL – Park Village, National Trust

  • May I just express my thanks for Westalls professional help, support, quick responses and turnarounds. Steve, who did the installation was superb, both reliable and trustworthy and a credit to your company. I will certainly recommend Westalls in the future.

    LAC – Greenhaugh

  • Until I retired in 1990, I had been agent to the Allendale Estates for almost 20 years. Over that time I employed Mr Philip Westall to deal with almost all the plumbing work on the estates. As I live outside of your main working area I have used local pumbers since I retired.

    I could not get in touch with the plumbers who installed the gas boiler in my flat when i needed them and so returned to old reliable friends to do this job and I am very pleased to tell you that nothing has changed.

    JGM – Ponteland